No, we do not charge a setup fee.
Snipe-IT supports credit card subscriptions only. We do not currently support purchase orders.
Nope! If you select monthly hosting and ever decide to cancel your account, we’ll shut down your installation at the end of the last billed month. It’s that simple. No contracts, no hassle.
Absolutely. We want you to stay with us because you think we provide a great product and maniacally devoted service, not because we’re holding your data hostage.
If you decide to cancel, just create a backup and download it through the web interface in your admin.
No way. You can create as many users, assets and accessories as you need. We never charge extra for that.
Absolutely. Just send us an email at firstname.lastname@example.org and ask us to upgrade you.
New customers are set up within 24 hours of payment completion, although often much sooner.
Unfortunately, we don’t currently offer a free trial at this time, simply because of the time it takes to set up each hosted account. (We would be spending all of our time setting up trials and wouldn’t be working on the product, which means less great stuff for our users.)
If you’re unsure whether the hosted solution is for you even after exploring the demo, you can sign up for the monthly plan so you can try it out for a month or two.