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Service Status

All systems are go!

Region Cluster Status Maintenance
ap-southeast-1 1 Operational
ap-southeast-2 1 Operational
ca-central-1 1 Operational
eu-central-1 1 Operational
eu-west-1 1 Operational
sa-east-1 1 Operational
support.snipeitapp.com all Operational
us-east-1 1 Operational
us-east-1 shared0 Operational
us-west-2 1 Operational
us-west-2 shared0 Operational

Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.

Active Incidents


There are no active incidents reported.

Upcoming Maintenance


No current maintenance windows scheduled.

Past Incidents


Jul 11, 2021 10:00 PM PST

support.snipeitapp.com : Issue
Due to an issue with our helpdesk provider's TLS certificate, customers may receive errors when they access https://support.snipeitapp.com. We're working with the provider to get this resolved, but in the meantime, you can use https://snipeit.freshdesk.com to access the helpdesk, or simply use the support email to send and receive suppport from us.
Resolved at Jul 15, 2021 10:00 PM PST

May 10, 2021 10:34 PM PST

ap-southeast-2 : Outage
High latency and timeouts on ap-southeast-2
Resolved at May 10, 2021 10:54 PM PST

Apr 12, 2021 6:00 AM PST

eu-central-1 : Outage
High latency and timeouts on eu-central-1
Resolved at Apr 12, 2021 8:00 AM PST

Jul 10, 2020 10:00 AM PST

ap-southeast-2 : Maintenance
Performing system maintenance from 10AM to 8PM PST
Resolved at Jul 10, 2020 12:49 PM PST

Jul 07, 2020 10:30 AM PST

ap-southeast-2 : Outage
High latency and timeouts on ap-southeast-2
Resolved at Jul 07, 2020 12:27 PM PST

Mar 05, 2020 3:10 PM PST

us-west-2 : Outage
High latency and timeouts on us-west-2
Resolved at Mar 05, 2020 3:15 PM PST

Sep 11, 2019 4:34 PM PST

ap-southeast-2 : Outage
High latency and timeouts on ap-southeast-2
Resolved at Sep 11, 2019 7:49 PM PST

Jul 22, 2019 9:10 PM PST

ap-southeast-1 : Outage
High latency and timeouts on ap-southeast-1
Resolved at Jul 22, 2019 9:30 PM PST

May 08, 2019 7:10 AM PST

eu-central-1 : Outage
High latency and timeouts on eu-central-1
Resolved at May 08, 2019 8:35 AM PST

May 07, 2019 7:22 AM PST

eu-central-1 : Outage
High latency and timeouts on eu-central-1
Resolved at May 07, 2019 8:21 AM PST

Jan 23, 2019 4:24 AM PST

ap-southeast-1 : Outage
High latency and timeouts on ap-southeast-1
Resolved at Jan 23, 2019 4:35 AM PST

Jan 10, 2019 10:41 AM PST

us-east-1 : Outage
High latency and timeouts on us-east-1
Resolved at Jan 10, 2019 1:10 PM PST

Jan 09, 2019 10:52 PM PST

us-east-1 : Maintenance
Performing system maintenance. Expected down-time is < 10 minutes
Resolved at Jan 09, 2019 10:55 PM PST

Jan 08, 2019 11:52 AM PST

us-east-1 : Outage
High latency and timeouts on us-east-1
Resolved at Jan 08, 2019 11:53 AM PST

Jan 07, 2019 11:17 AM PST

us-east-1 : Outage
High latency and timeouts on us-east-1
Resolved at Jan 07, 2019 11:18 AM PST

Jan 04, 2019 8:17 AM PST

us-east-1 : Outage
High latency and timeouts on us-east-1
Resolved at Jan 04, 2019 10:16 AM PST

Jun 27, 2018 1:37 PM PST

us-west-2 : Outage
High latency and timeouts on us-west-2
Resolved at Jun 27, 2018 1:59 PM PST

Jun 27, 2018 7:01 AM PST

us-west-2 : Outage
High latency and timeouts on us-west-2
Resolved at Jun 27, 2018 8:01 AM PST

Nov 28, 2017 10:49 PM PST

us-west-2 : Outage
High latency and timeouts on us-west-2
Resolved at Nov 28, 2017 11:05 PM PST

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